Terms & Conditions

Last updated 31 August 2026

These terms govern your use of StoryPrompt ("the Service"), provided by Michael McCoy trading as StoryPrompt ("we", "us", "our"), 31 Priorwood Road, Newton Mearns, Glasgow. By creating an account, you agree to these terms in full. You use the Service as a consumer.

1. What the Service is

StoryPrompt sends weekly guided prompts by email. You answer them in your own words via a simple web form. Your answers are compiled into a downloadable PDF memoir book that you can generate at any time your account has access.

2. Payment and access

The Service is sold as a single one-time payment of £25, not a subscription. Payment grants an access pass valid for 365 days from the date of purchase. Access does not auto-renew — no further payment is ever taken automatically, and continued access after 365 days requires a new, separate purchase at the then-current price.

If you are a consumer, you have a statutory right to cancel a purchase for any reason within 14 days for a full refund, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

3. Availability of the Service — please read this section

StoryPrompt is a small, independently-run service. We may modify, suspend, or discontinue the Service, in whole or in part, at any time, including permanently. Your one-time payment grants access to the Service for as long as it continues to operate, up to the 365-day access period described in Section 2 — it is not a promise that the Service will run indefinitely or for any minimum period beyond what’s stated there.

If we decide to discontinue the Service permanently, we will make reasonable efforts to notify account holders by email in advance, and to keep the Service available for a period afterwards so you can download your memoir book before it closes. We are not obliged to provide a refund solely because the Service is discontinued, beyond your statutory cooling-off right in Section 2.

4. Your content

What you write in response to prompts remains yours. We store it so we can compile and give it back to you as a PDF, and we don’t use it for anything else. You’re responsible for the accuracy of what you or the person you set this up for chooses to write.

5. Acceptable use

You agree not to use the Service to submit unlawful content, attempt to bypass access controls, or scrape or bulk-extract data from the Service.

6. Intellectual property

We own the Service’s software, design, and prompt bank. Your own written content remains yours, handled in accordance with our Privacy Policy.

7. Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be lawfully excluded. We warrant that the Service will be provided with reasonable care and skill. Beyond that, our total liability to you for any breach is capped at the amount you paid us in the 12 months preceding the claim.

8. Governing law

These terms are governed by the laws of England and Wales.

Contact us

Questions about these terms: [email protected]